Support
Need a hand with Match Manager, or have an idea for it? Get in touch and we'll help.
Contact us
support@
The quickest way to reach us. We read every message and reply as soon as we can.
Post
Fullback SoftwarePO Box 319
Kenmore QLD 4069
Australia
Help us help you
When you email about a problem, please tell us:
- your iPhone or iPad model and its iOS or iPadOS version
- the Match Manager version, which you'll find in the app
- what you did, what happened and what you expected
- anything else that helps, such as a screenshot.
Keep players' details private
Please don't send us players' names or notes. If a backup file would help us fix a problem, we'll ask first, use it only for that, and delete it afterwards.
Common questions
Does Match Manager need an internet connection?
No. It works fully offline, so it's ready at grounds with no signal.
Where is my team's information kept?
Only on your device, inside the app. We never receive it. Our privacy policy has the details.
How do I back up my team or move it to a new device?
Save a backup in the app. Backups appear in the Files app under On My iPhone (or On My iPad), in the Match Manager folder. Copy the backup somewhere safe, such as iCloud Drive, or send it to your new device. To restore it, open the Season tab, tap More, then Restore from Backup. You'll see a preview before anything is replaced.
Will deleting the app delete my data?
Yes. Deleting Match Manager removes its data from your device, including any backups saved in its folder. Copy the backups you want to keep somewhere else first.